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BPO/KPO Services

Unlocking Business Success with BPO/KPO Services

Your trusted partner for Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) solutions, The Glocal Resource excels in delivering tailored services. We understand that efficient and cost-effective outsourcing services are essential for businesses seeking to streamline operations and focus on core activities. Our BPO and KPO Services are designed to meet your unique business needs, offering a wide range of solutions to help you achieve operational excellence and strategic advantages.

Why Choose Our BPO/KPO Services?

1. Proven Expertise: Our team of dedicated professionals possesses extensive experience in talent acquisition. We understand the unique challenges your industry faces and can tailor our services to meet your specific needs.
2. Flexible and Unparalleled Solutions: TGR offers businesses considering outsourcing BPO or KPO services the opportunity to benefit from our flexible and unparalleled solutions. Our services empower you to enhance productivity through the outsourcing of non-core company operations, while also harnessing the expertise
and capabilities of our highly qualified KPO personnel for knowledge- and process related functions.
3. Efficiency and Cost Savings: We streamline processes and optimize workflows to improve efficiency and reduce costs, helping you achieve your financial goals.
4. Customized Services: Our flexible service offerings allow us to tailor solutions to your unique business needs, whether you require customer support, data analytics, research, or any other BPO/KPO service.

Our BPO/KPO Services Include:

• Customer Support: Providing exceptional customer service to enhance customer satisfaction and loyalty.
• Data Analytics: Leveraging data to make informed decisions, identify trends, and gain a competitive edge.
•Back Office Operations: Handling administrative tasks efficiently, allowing you to focus on core activities.
• Financial and Accounting Services: Ensuring financial accuracy and compliance with industry regulations.
• Content Creation and Management: Developing and managing content to enhance your online presence.

Facilitating Your Business's Success

By placing your trust in us for outsourcing activities and skilled personnel, we facilitate your business’s success in various sectors and markets. In today’s landscape, outsourcing has become a prevalent strategy across multiple sectors, including multinational companies and industries. Services such as marketing, operations, technical support, and customer support, provided through KPO and BPO, allow you to save time, money, and workforce resources.

At The Glocal Resource, we take pride in delivering BPO/KPO services that drive business success. We prioritize results that matter, and our commitment to excellence extends to every aspect of our services. Partner with us for your BPO/KPO needs, and experience the difference of having a dedicated and experienced team supporting your business operations. Whether you’re looking to optimize processes, reduce costs, or expand globally, we have the solutions to help you achieve your goals.

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– GROWING WITH OUR CLIENTS –

Echoes of Excellence:

What Our Clients Say

Exactly as It Was Meant to Be!

The Glocal Resource has been an instrumental partner for New Engen for many years. Neha and her team have excelled in building out our sourcing efforts and have helped us successfully recruit hundreds of great employees.

Justin Hayashi

CEO at New Engen
Exactly as It Should Be!

The Glocal Resource has been an outstanding partner with a wide range of capabilities to meet the needs of a fast-growing business. They have become a critical extension of our team, helping us achieve key business results through quality work, adaptable working styles, and a positive approach. I’d recommend The Glocal Resource to anyone looking for a strong offshore partner.

Sam Kanner

Senior Vice President of People at Housecall Pro
Totally Spotless!

Neha has been a pleasure to work with. She will listen to your needs, truly understand those needs, and work tirelessly to make sure they are met. She helped us bring on our first offshore resource to our team, and the process has been seamless, resulting in operational capabilities we would not otherwise have been able to have. Everything from hiring to managing has felt effortless with her support, and she found a candidate that has exceeded our expectations.

Julie Weisz

Senior Director
Absolutely spot-on!

The team of The Glocal Resource company were just outstanding. They matched our glocal recruitment needs in such a way that we have decided to work along on a long-term basis. Great experience!

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Patrick Ingram

Sr. Lead Global Talent Acquisition Housecall Pro
Right on the money!

We absolutely love working with Glocal Resource! Their help to our talent acquisition team with sourcing new candidates has been invaluable. They have an exceptional knowledge of the market and are able to pull together stellar projects of job seekers. I appreciate the way they are able to balance multiple roles in different departments, there are constant competing priorities but they always deliver! We have also enlisted their help for operations projects and onboarding which has been a huge success- wherever your team needs help, Neha’s team is ready to jump in and share the lift!

Taylor McLellan

Taylor McLellan, Senior Lead, Talent Acquisition

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Patrick Ingram

Sr. Lead Global Talent Acquisition Housecall Pro

Absolutely Spot-on!
I am pleased to provide a heartfelt testimonial for The Glocal Resource, an offshore staffing company based in India, led by the highly capable, Neha Sadawarte. Our experience with Glocal Resources has been nothing short of exceptional, and their dedication to assisting us in sourcing top-tier candidates for our software company, Housecall Pro, has greatly contributed to our ongoing success.
From the outset, Glocal Resources demonstrated a deep understanding of our staffing needs and the unique requirements of our software company. Neha’s leadership and her team’s commitment to excellence is evident as they consistently deliver a stream of highly qualified candidates who matched our technical, cultural, and professional criteria. Their rigorous candidate selection process showcases their expertise in identifying individuals with the right skills and mindset to thrive within our dynamic organization.
One of the key strengths of Glocal Resources is their ability to streamline the staffing process, significantly reducing the time and effort traditionally required for candidate sourcing and evaluation. Neha’s hands-on involvement ensured that communication remained seamless and efficient throughout the entire recruitment cycle. Her team’s responsiveness, coupled with their proactive approach in addressing our queries and concerns, truly set them apart in the industry.
Furthermore, Glocal Resources’ commitment to quality extended beyond the initial placement phase. They continued to maintain regular follow-ups to ensure that both the candidates and our company were achieving mutual success. This level of ongoing support further solidified our partnership and demonstrated their unwavering dedication to fostering enduring relationships with their clients.
Neha and her team’s professionalism, integrity, and dedication to excellence have been instrumental in elevating the caliber of talent within our software company. Their contribution has had a direct and positive impact on our product development, customer satisfaction, and overall business growth. Thanks to Glocal Resources’ consistent delivery of exceptional candidates, we have been able to maintain a competitive edge in the ever-evolving software industry.
I wholeheartedly endorse Glocal Resources, led by Neha, as a premier offshore staffing company that consistently goes above and beyond to deliver remarkable results. Their ability to identify, select, and support top-tier candidates aligns seamlessly with the needs of our software company, Housecall Pro. We are immensely grateful for their partnership and look forward to a continued collaboration that will undoubtedly yield even greater success in the future.

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Contact Information

  • OUR LOCATIONS

    Office No. 828, Clover Hill Plaza, NIBM Road, Pune – 411060

  • OPEN HOURS

    Mon – Friday : 09:00 – 18:00
    Sat – Sun : 10:00 – 14:00