The Glocal Resource

Risk Analyst

Job Description

At The Glocal Resource, we redefine how businesses operate and grow in our interconnected global landscape. Established with a vision to bridge local expertise with global opportunities, we specialize in providing innovative outsourcing solutions. Since our inception in 2019, we have become a trusted partner for businesses around the world, helping them navigate the complexities of the modern workforce.

The role

As a Risk Analyst, you will be on the front lines of preventing fraud, evaluating merchant creditworthiness, and protecting our company and our Pros from loss. In this role, you will perform investigations and make underwriting decisions on charge and account-level reviews. You will have a curious mind with an eye for detail to identify and prevent potential losses before they happen.

 

Responsibilities:

 

  • Review, identify, and investigate high-risk payment transactions
  • Conduct analysis on merchants and transaction activity to make data-driven decisions regarding risk and creditworthiness
  • Evaluate new accounts and determine their eligibility to utilize our payment processing solutions
  • Handle end-to-end management and documentation of cases
  • Collaborate with senior risk leaders to enhance existing loss prevention strategies and identify new opportunities for improvement.

 

Minimum qualifications:

 

  • Strong and effective verbal and written communication skills
  • Strong decision-making skills
  • Motivated self-starter with an interest in investigative research
  • A curious problem solver, you search for the “who,” “what,” “where,” and “why”

 

Preferred qualifications:

 

  • Bachelors in any field
  • Experience with fraud detection and prevention
  • Experience with credit underwriting
  • Cursory understanding of predictive algorithms
  • Experience with Salesforce
  • Experience with Stripe or other credit card processors

APPLY FOR THIS JOB

Patrick Ingram

Sr. Lead Global Talent Acquisition Housecall Pro

Absolutely Spot-on!
I am pleased to provide a heartfelt testimonial for The Glocal Resource, an offshore staffing company based in India, led by the highly capable, Neha Sadawarte. Our experience with Glocal Resources has been nothing short of exceptional, and their dedication to assisting us in sourcing top-tier candidates for our software company, Housecall Pro, has greatly contributed to our ongoing success.
From the outset, Glocal Resources demonstrated a deep understanding of our staffing needs and the unique requirements of our software company. Neha’s leadership and her team’s commitment to excellence is evident as they consistently deliver a stream of highly qualified candidates who matched our technical, cultural, and professional criteria. Their rigorous candidate selection process showcases their expertise in identifying individuals with the right skills and mindset to thrive within our dynamic organization.
One of the key strengths of Glocal Resources is their ability to streamline the staffing process, significantly reducing the time and effort traditionally required for candidate sourcing and evaluation. Neha’s hands-on involvement ensured that communication remained seamless and efficient throughout the entire recruitment cycle. Her team’s responsiveness, coupled with their proactive approach in addressing our queries and concerns, truly set them apart in the industry.
Furthermore, Glocal Resources’ commitment to quality extended beyond the initial placement phase. They continued to maintain regular follow-ups to ensure that both the candidates and our company were achieving mutual success. This level of ongoing support further solidified our partnership and demonstrated their unwavering dedication to fostering enduring relationships with their clients.
Neha and her team’s professionalism, integrity, and dedication to excellence have been instrumental in elevating the caliber of talent within our software company. Their contribution has had a direct and positive impact on our product development, customer satisfaction, and overall business growth. Thanks to Glocal Resources’ consistent delivery of exceptional candidates, we have been able to maintain a competitive edge in the ever-evolving software industry.
I wholeheartedly endorse Glocal Resources, led by Neha, as a premier offshore staffing company that consistently goes above and beyond to deliver remarkable results. Their ability to identify, select, and support top-tier candidates aligns seamlessly with the needs of our software company, Housecall Pro. We are immensely grateful for their partnership and look forward to a continued collaboration that will undoubtedly yield even greater success in the future.

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Contact Information

  • OUR LOCATIONS

    Office No. 828, Clover Hill Plaza, NIBM Road, Pune – 411060

  • OPEN HOURS

    Mon – Friday : 09:00 – 18:00
    Sat – Sun : 10:00 – 14:00